How To Fix the “SIM Not Provisioned MM 2” Error


When you receive a brand new phone, you are eager to use it for calls and other chores. However, your joy is short-lived when you discover that your new phone displays a SIM card not provided error. When this happens, you won’t be able to make calls or access the Internet on your phone.

When you switch SIM cards, your phone displays an error message. The issue “SIM not provided MM2” is simple to resolve, but what does it mean?

We’ll show you how to cure this SIM card mistake and prevent it from occurring again in the future in this post.

What Does It Mean When It Says “SIM Not Provisioned”?

SIM cards carry specific data that aids in the identification of your cell phone account.

The SIM card identifies the phone as yours on the mobile network (thanks to the IMEI number). This allows you to make and receive calls as well as access the mobile internet.

It’s helpful to know what the term “provisioned” implies in order to comprehend why your phone may be displaying a “SIM not provisioned” problem message. The act of providing or supplying something is known as provision. When it comes to your SIM card, if it can’t communicate information between your phone and your carrier, it’s no longer provided.

Users who need to register a new SIM card should be affected by the “SIM not provided” problem. If it happens at any other time, it might be a hint that the SIM card needs to be replaced.

When you get the “SIM card not provided MM2” issue, it might be one of the following:

  • You purchased a new phone as well as a new SIM card.
  • You’re moving contacts from an old SIM card to a new one.
  • The server of your mobile network provider is down (if you’re using an iPhone, the Apple server must also be up and running).
  • There’s an issue with the SIM card’s positioning.

Depending on your scenario, other SIM error messages may appear. If your SIM card is locked to a certain phone, for example, you may see the “SIM not valid” notice when you insert it into a different handset. After you’ve unlocked the SIM, you’ll be able to use it on any phone that supports it.

How to Solve “SIM Not Provisioned” Errors

Try these steps to re-enable your SIM card and get rid of your Android’s “SIM not provided” issues.

Airplane Mode should be enabled.

Place your phone in airplane mode, wait a few seconds, and then turn it off (airplane mode). Your device’s connection with your cellular provider will be refreshed, and the “SIM not provided” problem will be resolved.

Tap the aircraft icon on your phone’s Notification Drawer (for Android) or Control Center (for iPhone).

To turn off airplane mode, wait a few seconds and hit the same symbol again. If your phone still displays the problem message, try the following technique.

Carrier Services should be updated.

Communication between the gadget and mobile networks is handled by an app, much as other things on your phone.

Carrier Services is a Google software that comes preloaded on Android and is updated often. If you’ve received the “SIM card not provisioned MM#2” error without switching phones or inserting a new SIM, it might be due to a Carrier Services issue.

To correct this, follow these steps:

  • Go to the Google Play Store.
  • To access the menu, tap your account avatar.
  • Go to Apps and Devices and choose Manage.
  • Tap Updates to see what’s new. Details may be found here.
  • Carrier Services should be sought out.
  • Press the Update button.

If Carrier Services isn’t on the list, the SIM not supplied problem is caused by something else.

Update your iPhone’s carrier settings.

Check for an option to update carrier settings in Settings > General > About. If you don’t see this option on the page, your iPhone’s carrier settings are up to date.

On Android, install the Carrier Settings Update.

Look for an Update profile button in the Settings > About phone section. This option may be found on some Android devices’ System updates page; go to Settings > System > Advanced > System update.

Check whether your phone has a dedicated Carrier Settings page if you don’t see a carrier settings update on both panels. This information may be found under Settings > Cellular network > Carrier settings. Better better, use the search box on the Settings tab to look for “carrier settings.”

If you don’t see an option to manually change your carrier settings, your phone most likely already has them.

Restart your phone.

This issue may be resolved by restarting your phone. Wait a few minutes after your phone turns back on for the SIM to be activated on the carrier network. It’s time to do some laundry if this doesn’t address the problem.

Correctly Insert the SIM Card

If the problem isn’t with the network or the SIM card’s activation, it might just be an ill-fitting SIM. This might be due to issues with the SIM’s form or a poorly constructed SIM card slot (or caddy).

Switch off your phone and look for the SIM card to see if it’s properly seated:

If you have an older or less expensive phone, open the back panel to find the SIM card. To get to the SIM card slot, you may need to remove the battery.

The SIM card slot is generally found on the side of flagship phones or those without replaceable batteries. This is usually a caddy that holds the SIM card; to open it, you’ll need a little SIM eject tool. To remove the SIM, look for a small hole along the side of your phone and insert the tool.

It might be difficult to remove the SIM card. If the battery is detachable, you may need to use tweezers or jimmy it out from below. Remove the SIM card and give it a good blow, as well as a light dusting with a lint-free cloth.

Replace the SIM card that has been cleaned, being sure to position it correctly. A sticker or etching demonstrating the right SIM card orientation is frequently seen next to the SIM card slot.

Replace your phone’s SIM card and turn it back on. The error “SIM not provided” should now be gone. If it does, try a different SIM card on a different phone.

SIM Card and SIM Ports Should Be Clean

If there are foreign materials on the SIM tray, SIM slot/port, or SIM itself, your phone may fail to identify and activate your SIM card. We’re talking about filth, grime, dust, and other foreign materials when we say foreign materials. Check for these elements on your SIM card and SIM port.

Clean both the SIM card and the port on your phone by ejecting the SIM tray (s). We recommend that you turn off your device before proceeding.

Clean the gold contact on your SIM card with a gentle, dry cloth. Carry out the same procedure with the SIM card tray and slot.

However, be delicate; do not use too much pressure while cleaning the SIM card slot to avoid breaking the metal connections.

You may use a can of compressed air to blast loose debris out of hollow SIM card slots. Water vapor from your breath might harm the port if you blow air into it with your mouth. Replace the SIM card and double-check that it is properly seated in the SIM tray and plugged into the port.

Try a different port or phone number.

The error message on certain dual-SIM cellphones shows the malfunctioning SIM card, such as “SIM 1 not provided” or “SIM 2 not provisioned.” Check if the problem is resolved by switching the concerned SIM card to a different SIM slot on your phone.

If the problem persists, try putting the SIM card into a different phone. If it works, there’s a problem with the SIM card slot or cellular antenna on your phone. Examine your phone at an authorized service center for any hardware damage.

If your SIM card is not recognized by other devices, you should contact your cellular provider.

Examine the Card for Any Damage

Pay attention to the condition of your card as you inspect its positioning. If you see any physical damage to your SIM card, it’s likely that your phone won’t be able to read the data since the card is broken. It doesn’t have to be shattered in two; even minor scratches might cause the card to malfunction. The only option if the SIM card is destroyed is to replace it at AT&T.

Your Carrier or Network Provider should be contacted.

If the SIM does not activate, contact your carrier or network (from a different handset!). Explain the error message to them, as well as the measures you’ve performed thus far.

As previously stated, there might be an issue with the activation server preventing your SIM card from activating. This would result in the error message “SIM not provided.”

Fix for the “SIM Not Provisioned MM 2” Error!

It’s worth noting that this problem only affects SIM-enabled mobile handsets. These repairs will work as long as the SIM is compliant and fits into the slot.

Unfortunately, new SIM card faults crop up on a regular basis, but it doesn’t take long for the internet to band together and offer at-home remedies. If you’re having trouble with your SIM, it’s always worth doing a short web search to see if someone has come up with a solution or a workaround.

Frequently Asked Questions (FAQs)

How can I activate a SIM that hasn’t been provisioned?

Turn on Airplane Mode. Place your phone in airplane mode, wait a few seconds, and then turn it off (airplane mode). Your device’s connection with your cellular provider will be refreshed, and the “SIM not provided” problem will be resolved.

What does it mean when it says SIM is not provisioned?

Your SIM card has not been authorized to function on your carrier’s network, as shown by the “SIM Not Provisioned” message. All SIM cards must be activated before they can be used, but if you have previously enabled yours on the same phone, something else might have caused the problem.

Is it possible to activate an old AT&T SIM card?

That is a question to which we can confidently respond. Although you can use our Self-Activation website to activate your SIM card, it is normally suggested that customers purchase a new SIM card before activating a new cell phone. To acquire a replacement SIM card, we recommend going to your nearest AT&T shop.

How do I activate my AT&T SIM card?

Activation of a new phone or SIM card
Visit for more information.
Select Activate your device to work with AT&T’s wireless network.
Fill up the essential fields.
Continuing is the option.
To complete your activation, simply follow the directions.

What does mm mean on Android?

The MM#6 Error is an error that appears when you try to send a message or call from a phone that is still tethered or locked to a specific carrier while using a SIM card that doesn’t belong to that carrier.
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