iPhone is Disabled Connect to iTunes

iPhone is Disabled Connect to iTunes
iPhone is Disabled Connect to iTunes

The most common reason for “iPhone is disabled” on your screen is too many incorrect passcode tries. If your phone is in your pocket or purse, this might happen without you recognizing it. To remove the lock and passcode, you’ll need to delete your device and re-sync it using iTunes.

The Apple “iPhone” is turned off. The “Connect to iTunes” problem prevents you from unlocking your smartphone until you perform particular procedures. Here’s how to repair the problem.

Why iPhone disabled sometimes?

There is no doubt that locking your device is a frustrating situation. If you’re using an iPhone or iOS device, knowing that you’ll have to wait a while before you can re-enter your passcode can get in the way. This situation is often referred to as “iPhone has been disabled “.

If you try to unlock your iPhone or iOs device too many times without success, it will automatically disable itself for a period of time. If the iPhone is just temporarily disabled, the notification will clearly state how long you must wait before attempting to unlock it again:

  • Wrong passcode 5 times in a row: iPhone is disabled for 1 minute.
  • Wrong passcode 7 times in a row: iPhone is disabled for 5 minutes.
  • Wrong passcode 8 times in a row: iPhone is disabled for 15 minutes.
  • Wrong passcode 9 times in a row: iPhone is disabled for 60 minutes.
  • Wrong passcode 10 times in a row: iPhone is indefinitely disabled.

As you can see, if you make too many tries, your iPhone will be disabled permanently. This is a security feature that protects your personal information saved on your device against unwanted access. This might happen in one of two ways:

  • Intentional passcode entry: You or someone else tried to unlock the iPhone with the incorrect passcode on purpose (s). This can happen if you forget your passcode or if your device is hacked by someone who doesn’t know the right code.
  • Unintentional passcode entry: It’s conceivable that you input passwords to your smartphone by accident, leading it to fail and disable your iPhone. This is especially prevalent when your phone is kept in your pocket.

After too many unlock attempts, the phone will automatically turn off for a specified amount of time. If the phone is temporarily disabled, the message will tell you how long to wait before you can unlock the phone again. Every time you fail to enter the correct passcode on your iPhone, you will notice a longer wait time. To remove the lock and passcode, you will need to erase your device and then sync it with iTunes again.

iPhone is disabled how to unlock: How to fix a disabled iPhone

If you pick up your phone and the message “iPhone is disabled” appears. If you don’t connect to Apple iTunes, you won’t be able to unlock the device unless you perform certain procedures. 

You may need to wait for anything from 5 to 60 minutes before attempting to unlock your phone with your passcode. This approach, however, is not available to everyone. On your iOS smartphone device, you may discover how to solve the “iPhone is disabled. Connect to iTunes” problem now.

Some useful tricks to avoid iPhone disabling

As mentioned above, after exhausting all failed valid password attempts (10), your iPhone is disabled and you can only gain access by making a radical decision. In this situation:

  • You need to erase your iPhone by restoring it via iTunes or iCloud. If you use iTunes regularly, we recommend using it as it is generally easier than erasing with iCloud.
  • We also recommend that you write down the password and lock it in a safe place. The average user usually doesn’t need to keep a copy of their iPhone passcode, but it’s a good idea if you tend to forget it.

Of course, this greatly reduces the security of your phone, but it can be a viable option if you can physically carry your device with you at all times.

How to Restore iPhone via iTunes

 iTunes can be installed on both Windows and Mac, so the first thing to do is to make sure iTunes is installed correctly. If you haven’t updated recently, check for updates first to minimize possible errors during the recovery process. When your iTunes is ready, proceed with the steps below.

  1. Connect your iPhone to the computer.
  2. Open iTunes on your computer and wait for iTunes to sync.
  3.  After syncing your phone and making a backup, click “Restore”.
  4. When the Settings screen appears while restoring your iOS device, click Restore from iTunes Backup. Select your device in iTunes.
  5. When the “Restore” or “Update” screen appears, select “Restore”. Wait while iTunes downloads the new operating system to your device. If this process takes more than 15 minutes, your iPhone may restart.
  6. Check the date and size of each backup and choose the one that suits you best. If this is the first time you’re trying to sync your device with this computer, or if you don’t have access to the computer that normally syncs your iPhone, you’re out of luck. You should completely erase your phone from recovery mode.

How to restore an iOS device via iCloud on your computer

  • Open your favorite browser and open icloud.com.
  • With icloud.com open, click Find iPhone.
  • Enter your Apple ID and password.
  • Make sure you have the same Apple account you use on your iPhone. Wait for a map to appear showing the location of your device.
  • Click All Devices at the top. Select the iPhone you want to erase, then click Erase iPhone. If successful, you can set up your iPhone again as a new device.

How to Restore iPhone via iTunes on a Mac

Your iPhone will be deactivated if you make 10 consecutive incorrect passcode inputs. This means you won’t be able to unlock your phone until you connect your Mac to iTunes.

You’ll need to connect your phone to iTunes via a Mac once it reaches this step. This will enable you to restore or recover all of your device’s data.

  • You’ll be able to restore your data before your phone is deactivated if you restore a backup. If you previously made an iPhone backup or have automatic backups set in your Settings, you can restore it.
  • Recovery will wipe your phone clean and erase the passcode, enabling you to reset it. As a result, your applications, contacts, and personal information are deleted.

To get beyond the “iPhone is disabled” message, follow these steps. Connect to iTunes, and a Mac appears on the screen.

Step 1. Switch to recovery mode.

Depending on your iPhone model or settings, several actions are required to enter recovery mode. Check the back of your phone or the user manual that came with it if you’re not sure which one you have.

iPhones 8 and above

  • Wait for the power off slider to display after pressing and holding the Side button and one of the volume buttons.
  • To switch off your iPhone, drag the slide.
  • While using your cable to connect your iPhone to your Mac, hold the side button.
  •  Hold the side button down until you see the recovery screen.

iPod touch, iPhone 7, iPhone 7 Plus (7th gen)

  • Wait for the power off slider to display after pressing and holding the Side (or Top) button.
  • Turn your iPhone off.
  • Connect your iPhone to the computer and hold down the Volume Down button until the recovery mode screen appears.

iPhone 6s and earlier

Take the following steps:

  • When the power off slider displays, press and hold the Side (or Top) button.
  • To switch off your iPhone, drag the slider.
  • This time, while hitting the Home button, connect your smartphone to your computer.
  • Continue hitting the Home button until the recovery mode screen appears.

iPad (Face ID)

  • If your iPad uses Face ID, press and hold the top and volume buttons simultaneously until the power off slider displays.
  • Turn your iPad off.
  • Now, while pushing the Top button on your iPad, connect it to your Mac.
  • Continue tapping this button until the recovery mode screen appears.

The home button on the iPad

  • This time, keep the Top button down until the power off slider displays.
  • Drag the slider over to turn off the iPad.
  • Now, while touching the Home button on your iPad, connect it to your Mac.
  • Keep tapping Home until the recovery screen appears.

Step 2: On your Mac or PC, look for your iPhone.

You’ll need to restart your Mac or PC after entering recovery mode. Follow the instructions below to begin recovering your smartphone and perhaps restore data, depending on your operating system.

Catalina for macOS

Open a Finder window if you’re using Catalina.

Your iPhone or iPad will appear under locations on the left side of the Finder window.

Simply click on it.

macOS Mojave or a previous version

You’ll need to launch iTunes if your Mac is running Mojave or older. You might be using several different versions of iTunes, and the process varies:

iTunes 12

In the upper-left corner of the iTunes window, click the iPhone symbol.

iTunes 11

On the right side of the window, select the iPhone tab.

iTunes 10

The iPhone will be in the left-hand sidebar.

iTunes for Windows is installed on a computer.

The procedure will work with one of the iTunes versions indicated above.

Step 3: Select the Restore option.

You must pick the Restore option after successfully connecting and selecting your iPhone on a Mac or PC.

Step 4: Set up your iPhone

You can now set up your iPhone as if it was new. You’ll get the option while following these steps to restore from backup.

Use the Find My App on Other iOs Devices

Save this trick for when you don’t have access to your computer and need to enlist the assistance of a buddy with an iPhone, iPad, or Mac.

Step 1: Launch My App may be found on any Apple device, including an iPhone, iPad, or Mac. Another iPhone will be used in this tutorial. Then select Help a Friend from the Me menu. Sign in to your iCloud account next.

Step 2: Tap Devices after that. Select the disabled iPhone next.

Step 3: Then, scroll to the bottom and choose to Erase This Device. Then follow the on-screen directions to wipe your device.

Step 4: After you’ve deleted your iPhone, follow the setup instructions to set it up.


It’s as simple as that! With the above hacks, you should be able to successfully repair the “iPhone is disabled” issue. So, which of the above solutions did you try to solve in the end? We hope that the above article would be of any help in solving the “iPhone is Disabled. Connect to iTunes” Troubleshoot error.

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